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Premium DNS Support

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Getting started guide: Premium DNS 1476 liked

Premium DNS will give you complete control of your DNS, scaled across a reliable and secure cloud service utilising multiple locations to ensure your DNS hosting is the fastest possible. This guide will get you started.

DNS Records are Not Updating 217 liked

Domain Name Services (DNS) records are applied immediately but may take up to 24 hours to fully propagate across the Internet.

Do you have DNSSEC Signing? 293 liked

Yes, we have excellent DNSSEC implementation with on-the-fly signing. This is optional with our Premium DNS service.

Email Forwarding does Not Forward 314 liked

If you have setup Email Forwarding, you will need to allow 48 hours for the DNS changes to take effect. If it still doesn't work you will need to check the settings as per this guide.

How do I apply Anycast Network? 307 liked

Anycast Network will be applied automatically when you use the Premium DNS service for you domain management. You can upgrade anytime to Premium DNS within your account manager.

How do I cancel my Premium DNS 398 liked

You can cancel anytime the Premium DNS service for your domain name within your Account Manager. No Refunds will be issued for any cancellation of services.

How do I update the A Records? 551 liked

An A Record (Address Record) points a domain or subdomain to an IP address. You can manage the A Records for your domain name within your Account Manager under DNS Settings.

How do I update the AAAA Records? 573 liked

An AAAA Record (quad A Record) points a domain or subdomain to an IPv6 address. You can manage the AAAA Records for your domain name within your Account Manager under DNS Settings.

How do I update the CNAME Records? 873 liked

A CNAME Record points a domain or subdomain to another domain or subdomain. You can manage the CNAME Records for your domain name within your Account Manager under DNS Settings.

How do I update the MX Records? 1006 liked

If you need to set your domain's MX records and are using our DNS service you can apply the settings quickly and easily using your Account Manager. This guide will show you how.

How do I update the SRV Records? 797 liked

A SRV Record points a domain or subdomain to another domain name using a specific destination port number and hostname. You can apply the settings quickly and easily using your Account Manager.

How do I update the TXT Records? 678 liked

A TXT Record is a record in the Domain Name System (DNS) used to hold some text information. You can update a TXT Record by using the DNS records located under each domain name in the Account Manager.

How do I Upgrade to Premium DNS 300 liked

Premium DNS gives you the fastest, most reliable DNS network for your domain name. This upgrade can be purchased and setup within your Account Manager.

How long for DNS Records to Propagate? 244 liked

Domain Name Services (DNS) records are applied immediately but may take up to 24 hours to fully propagate across the Internet.

How to Connect a domain name to Blogger 488 liked

Premium DNS offers you a instant Quick Setup so you can connect your domain name to Blogger within one click, this guide will show you how.

How to Connect a domain name to gMail 615 liked

Premium DNS offers you a instant Quick Setup so you can connect your domain name to gMail within one click, this guide will show you how.

How to Connect a domain name to Shopify 510 liked

Premium DNS offers you a instant Quick Setup so you can connect your domain name to Shopify within one click, this guide will show you how.

How to Connect a domain name to Squarespace 615 liked

Premium DNS offers you a instant Quick Setup so you can connect your domain name to Squarespace within one click, this guide will show you how.

How to Connect a domain name to Tumblr 489 liked

Premium DNS offers you a instant Quick Setup so you can connect your domain name to Tumblr within one click, this guide will show you how.

How to Connect a domain name to Weebly 559 liked

Premium DNS offers you a instant Quick Setup so you can connect your domain name to Weebly within one click, this guide will show you how.

How to Connect a domain name to Yola 475 liked

Premium DNS offers you a instant Quick Setup so you can connect your domain name to Yola within one click, this guide will show you how.

How to setup Email Forwarding with Premium DNS 434 liked

Premium DNS offers you a one-click Email Forwarding feature that allows you to simply forward all emails from this domain name, to any email addresses. This guide will show you how.

How to setup Premium DNS 482 liked

Premium DNS gives you the fastest, most reliable DNS network for your domain name. This upgrade can be purchased and setup within your Account Manager.

How to setup Web Forwarding that Hides the Website 559 liked

If you are using Web Forwarding and you don't want the user to see the site address you are forwarding to, you can use Cloaking. This guide will show you how to make a site address invisible.

How to setup Web Forwarding with Premium DNS 679 liked

Premium DNS offers you a one-click Web Forwarding feature that allows you to simply forward all traffic and visitors to you domain name, to another web address. This guide will show you how.

I paid for Premium DNS and is Not Working 209 liked

Premium DNS services is automatically activated after purchase. In some cases the service will require extra information for action. Please read this guide for more information.

Premium DNS is Activated and is Not Working 356 liked

If you have purchase Premium DNS for a domain name not registered with our company, you will need to change the Name Servers on this domain to reflect to our DNS servers. This guide will explain how.

What DNS Records can I manage? 922 liked

You have a complete control over all your DNS zone allowing you to set A records, MX records, CNAME records, TXT records, AAAA records, SRV records.

What is a CNAME Record? 265 liked

A CNAME Record points a domain or subdomain to another domain or subdomain so that when someone types that domain or subdomain in the address bar, the browser knows where to go.

What is a SRV Record? 482 liked

A SRV Record (Service record) points a domain or subdomain to another domain name using a specific destination port number and hostname. This guide will show you how.

What is a TXT Record? 321 liked

A TXT Record is a resource record in the Domain Name System (DNS) used to hold some text readable information provided to sources outside your domain.

What is an A Record? 349 liked

An A record (Address Record) points a domain or subdomain to an IP address/Server so that when someone types that domain or subdomain in the address bar, the browser knows where to go.

What is an AAAA Record? 286 liked

An AAAA Record (quad A Record) points a domain or subdomain to an IPv6 address so that when someone types that domain or subdomain in the address bar, the browser knows where to go.

What is an MX record? 293 liked

An MX (Mail Exchange) record is a type of resource record in the Domain Name System that defines how email will be routed for the domain.

What is DNS? 342 liked

Domain Name System (DNS) records are used to control the location of a resource on the Internet. In simple terms DNS is used to control you domain name and manage the control of what it should do.

What is Premium DNS? 797 liked

Premium DNS will give you complete control of your DNS, scaled across a reliable and secure cloud service utilising multiple locations to ensure your DNS hosting is the fastest possible.

What is the SLA for Premium DNS? 181 liked

Our Premium DNS services has a SLA (Service Level Agreement), which means that it is 100% guaranteed globally.

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