Knowledge Base

How to Improve the Fax Quality for Sending Faxes

Fax to Email is a service that lets you use your email address to send and receive faxes. It is a modernised and hassle-free version of your traditional fax machine — where every transaction can be instantly done online.

Our Fax to Email system uses the finest in technology and equipment to ensure the best fax quality possible for our customers. The most common issue relating to fax quality comes from having a poor quality scan.

Here are more scanner setting suggestions to improve fax quality:

  1. Make the image darker.
  2. Use a black and white palette or duotone.
  3. Use the line art setting, if possible.

We highly recommend sending faxes using a PDF file as it ensures that a document, once created, would be reproduced true to the original copy. In addition, a PDF file displays the exact same content and layout no matter which operating system, device, or software application it is viewed on.

You can also read How to Fix the Black Dots on Fax Pages if you have a related issue.

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