Knowledge Base

Where Do I Find the Credentials to Connect to SFTP in WordPress Hosting?

SFTP stands for SSH File Transfer Protocol or Secure File Transfer Protocol, this connection is a more secure option when moving your files to your server compared to the regular FTP.

How SFTP works is that it taps over the SSH data stream to establish a secure connection. Thus, providing you or your partners and organisation with a higher level of file transfer protection.

The SFTP uses encryption algorithms, which acts as an extra layer of protection when moving data to your server, this method keeps files unreadable during the process, preventing unauthorised file access during the transfer.

For SFTP to work, you need to enable it and requires both a user ID, as well as an SSH key for a more secure connection.

Below are the steps on how you can access and view your credentials to SFTP in Crazy Domains WordPress Hosting via your Account Manager.

Step 1. Log in to your Account Manager.

Step 2. Click Web Hosting from the menu bar at the top of the page.

Step 3. Click on the WordPress Hosting plan whose SFTP credentials you wish to view.

            If you only have one hosting plan, you will automatically be redirected to its management page.

Step 4. On the WordPress Hosting page, scroll down to find the tab that has your Domain Name on it. Click the [v] arrow symbol located at the right side of the tab.


Step 5. Click on the Production tab to view your SSH/SFTP credentials.


Simply click the toggle button to disable this feature. For questions or further assistance regarding your SFTP credentials, please don’t hesitate to contact our technical support team.

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