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How to Add and Update A Records

An A Record (Address Record) points a domain or subdomain to an IP Address. It is the most basic type of DNS Record, and one of the primary records used in DNS Servers.

Before making changes to your DNS, you need to ensure that you're using the correct Name Servers for your domain name by checking on the guide below:

Then, depending on which Name Servers you're using, you can create A Records via Account Manager using the steps on this guide.

Otherwise, read the linked guides below to create A Records via Hosting or Exchange Manager:

Add or Update A Records via Account Manager

Follow these steps to add or update A Records for your domain name via your Account Manager:

  1. Log In to your Account Manager.
  2. Click Domains on the menu bar at the top of the page.
  3. Click the Domain Name that you wish to manage.
    If you only have one domain, you will automatically be redirected to its management page.
  4. Scroll down to the DNS Settings section and click the Hamburger Menu on the right, then select Add Record.
    (Or to update an existing record: hover your cursor over the A Record and click the Modify option that appears on its right.)
  5. Select A Record from the drop-down menu, then click the Add button.
  6. Enter the Sub Domain if necessary, followed by the A Record (IP Address) in the corresponding fields.
    e.g. Sub Domain = www, IP Address = 12.345.67.8
  7. Click Update.

You've now added or updated A Records for your domain name.

Note: A Records are applied immediately but may take up to 2 hours to propagate across the internet. If you have created your A Record and have seen no change, please wait for this propagation period to finish. Otherwise, contact us for assistance.

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