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How to set up Windows mobile to send and receive Email

Windows mobile phones can be set up to connect to your personalised email address. Once set up, your email messages and contact list will sync on your phone.

Make sure you have created your email address in the Hosting Manager before setting it up in on your Windows device.

The following steps were written for the default Mail application on Windows mobile devices. These settings may also be used with any email application, but the setup will be slightly different for each.

If you want to know how to set up your Android device to send and receive emails, click here.

Setting up email on Windows 8 mobile

These are the steps you need to follow to set up your Windows 8 device to send and receive email:

Step 1. Go to the Start screen. Swipe left to view the Main Apps list.
Step 2. Find the Settings icon and tap it to open the feature.
  set up Windows mobile to send and receive email Step 2
Step 3. On the Settings screen, find the email+accounts option and tap that.
  set up Windows mobile to send and receive email Step 3
Step 4. On the next screen, tap the add an account option.
  set up Windows mobile to send and receive email Step 4
Step 5. Next, tap the advanced setup option.
  set up Windows mobile to send and receive email Step 5
Step 6. On the Advanced Setup screen, fill out the following fields:
  set up Windows mobile to send and receive email Step 6
Email Address This is the personalised email address you have set up in your email hosting.

e.g. [email protected]
Password This is the authorisation key you use whenever you access the personalised email address you have set up in your email hosting.
To be sure you are typing the right password, check the box beside Show Password.

Note: If you have created several email addresses in your email hosting, make sure the authorisation key you put here corresponds to the email address you typed in the Email Address field.

Step 7. Then tap the Next button below.
  set up Windows mobile to send and receive email Step 7
Step 8. Next, tap the Internet email account or Internet email option.
Step 9. On the next screen, fill out the following fields:
  set up Windows mobile to send and receive email Step 9
Account name This is the name for your email account in your device.
Your name This is the name that will appear on your emails as the Sender.
Incoming email server This is the mail server that will handle your incoming emails.

It should be typed as mail.yourdomain.com. Replace the “yourdomain” part with your correct domain name.
Account type This is where you set whether you will use a POP3 or IMAP email accounts.
It is recommended that you choose IMAP since it will enable your device to sync, download, and store copies of your emails in your Windows phone.
User name This is your email address. Type in your full email address here.

e.g. [email protected]
Password This is the authorisation key to your mailbox.
Outgoing (SMTP) email server This is the mail server that will handle your outgoing emails.

It should be typed as mail.yourdomain.com. Replace the “yourdomain” part with your correct domain name.
Step 10. Make sure to check the boxes for Outgoing server requires authentication and Use the same user name and password for sending email.
  set up Windows mobile to send and receive email Step 10
Step 11. If you want to use SSL encryption between your mail server and email client, check the boxes for Require SSL for incoming email and Require SSL for outgoing email.

Note: Most phones have SSL certificates preinstalled in their device’s root store. Check your unit’s Device Security features to confirm this.

  set up Windows mobile to send and receive email Step 11
Step 12. Below, set your preferred frequency for retrieving emails from your mail server in the Download new content field.
For the Download email from field, set how far back you want your device to retrieve copies of your emails. For instance, if you want to retrieve all your emails from the last 3 days, choose the last 3 days. Default settings is the last 7 days.
  set up Windows mobile to send and receive email Step 12
Step 13. Tap the Sign in button to save your configuration settings.
Step 14. If you checked the SSL settings, you may see a notification that says “Attention Required” below your email address. Tap your email address or account.
Step 15. If there are some mismatch between your email address and your SSL certificate, you will get a warning with the heading “Untrusted certificate”.
You will also be asked Do you want to continue syncing information anyway? Just tap Continue.
  set up Windows mobile to send and receive email Step 15

Setting up email on Windows 10 mobile

These are the steps you need to follow to set up your Windows 10 device to send and receive email:

Step 1. Go to the Start screen. Swipe left to view the Main Apps list.
Step 2. Find the Settings icon and tap it to open the feature.
Step 3. On the Settings screen, find the Accounts option and tap that.
  set up Windows 10 mobile to send and receive email Step 3
Step 4. Then, tap Email & app accounts.
  set up Windows 10 mobile to send and receive email Step 4
Step 5. Tap the Add an account option.
  set up Windows 10 mobile to send and receive email Step 5
Step 6. Next, tap the Advanced setup option.
  set up Windows 10 mobile to send and receive email Step 6
Step 7. On the Advanced setup screen, tap Internet email.
  set up Windows 10 mobile to send and receive email Step 7
Step 8. On the Internet email account screen, fill out the following fields:
  set up Windows 10 mobile to send and receive email Step 8
Email address This is your email address. Type in your full email address here.

e.g. [email protected]
User name In most accounts, this also means your full email address.

e.g. [email protected]
Password This is the authorisation key to your mailbox.

Important Note: Make sure you enter the correct password. Take note that passwords are case-sensitive.

Account name This is the name for your email account in your device.
Send your messages using this name This is the name that will appear on your emails as the Sender.
Incoming email server This is the mail server that will handle your incoming emails.

It should be typed as mail.yourdomain.com. Replace the “yourdomain” part with your correct domain name.
Account type This is where you set whether you have a POP3 or IMAP4 accounts. It is recommended that you choose IMAP4 since it will enable your device to sync, download, and store copies of your emails in your Windows phone.
Outgoing (SMTP) email server This is the mail server that will handle your outgoing emails.

It should be typed as mail.yourdomain.com or smtp.yourdomain.com. Replace the “yourdomain” parts with your correct domain name.
Step 9. Make sure to check the boxes for Outgoing server requires authentication and Use the same user name and password for sending email.
  set up Windows 10 mobile to send and receive email Step 9
Step 10. If you want to use SSL encryption between your mail server and email client, check the boxes for Require SSL for incoming email and Require SSL for outgoing email.

Note: Most phones have SSL certificates preinstalled in their device’s root store. Check your unit’s Device Security features to confirm this.

  set up Windows 10 mobile to send and receive email Step 10
Step 11. Tap the Sign in button to save your configuration settings.
  set up Windows 10 mobile to send and receive email Step 11
Step 12. If everything is good, you will get the following confirmation message:
All done!
Your account was set up successfully.
Tap the Done button to finish configuration settings.

Congratulations, you have added your email account to your Windows device. You should now be able to send, receive, and manage your emails using your Windows phone.

If you want to know how to get started with Email Hosting, click here.

If you want to know how to access your Hosting Manager, click here.

If you want to know how to create a POP or IMAP email Account in Hosting Manager, click here.

If you want to know what to do if you have problems sending mail, click here.

If you want to know what are your mail server settings, click here.

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