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What Is the Hosting Service Uptime Guarantee

See our Terms of Service for servers.

All our products and services are built from the ground up with speed, solidity, and reliability in mind. But, even with the best tech on the market, you shouldn't have to pay for unexpected downtime. Hence, we offer an Uptime Guarantee — which means that if your Website Uptime falls below 99% without advance notice from us, we will credit you with a full (1) one month FREE service on top of your existing plan. Just let us know and we'll credit your account — no special paperwork, no red tape.

If you would like to submit a claim within this guarantee, please contact us via email, stating your situation so we can review your account with you and credit you right away.

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