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How to download the Cloud Backup Agent

If you have a Cloud Backup account with Crazy Domains, you can store your backup files in your own Cloud space via the Account Manager. For further convenience, you can also install and use the Cloud Backup Agent on the devices you want to back up.

Important note: Your device must be connected to the internet in order for you to access your files and folders stored in the Cloud.

How to prepare your machine/device for the Cloud Backup Installation

Before downloading a Cloud Backup Agent, here are some things you need to do first:

Choose an Agent

There are different backup agents/installers for different data, machines, or operating systems. In order for your Cloud Backup to work efficiently, you need to get the backup agent or installer relevant to the machine or data you want to create a backup of.
Refer to the table below to know which backup agent/installer you need:

Data/Machine to back up Agent for: Install it on:
Windows computers Windows The computer that will be backed up.
Linux computers Linux The computer that will be backed up.
OS X computers Mac The computer that will be backed up.
VMware ESXi virtual machines VMware A Windows machine that has network access to vCenter Server and to the virtual machine storage.

Note: If your ESXi uses a SAN (storage-area network) attached storage, install the agent on a machine connected to the same SAN. The agent will back up the virtual machines directly from the storage rather than via the ESXi host and LAN (local area network).

Hyper-V virtual machines Hyper-V The Hyper-V host.
Virtuozzo virtual machines and containers Virtuozzo The Virtuozzo host.
SQL databases SQL The machine running Microsoft SQL Server.
Exchange databases Exchange The machine running the Mailbox role of Microsoft Exchange Server.
Active Directory Domain Services machines Active Directory The domain controller
Amazon EC2 hosted virtual machines Refer to the physical computer's OS (operating system) The computer that will be backed up.
Windows Azure hosted virtual machine Refer to the physical computer's OS (operating system) The computer that will be backed up.
Microsoft Office 365 mailboxes Office 365 A Windows machine that is connected to the Internet.

Note: If you installed any of the Agents for Exchange, SQL, VMware, Hyper-V, or Active Directory, you will already have the Agent for Windows. For instance, if you already installed the Agent for Exchange, and your computers is running Windows, you will also be able to create a backup of your computer's entire hard drive.

Check System Requirements

Before installing the Cloud Backup Agent, it is highly recommended that you check first if your device meets the installer’s system requirements, or it will not be able to run the program. To do this, follow the instructions below:

  1. Click on My Account at the top of the page.
  2. Ensure that the Account Manager is selected.
  3. Enter your username and password, and click Log In.
  4. In the menu bar, click the Cloud Backup icon.
  5. Click the relevant Cloud Backup account you want to set up.
  6. Next, click the phrase System Requirements below the Download button.

A pop-up box will then display all the devices that can run the Cloud Backup Agent software.

How to download the Cloud Backup Agent

After registering a Cloud Backup plan from Crazy Domains and preparing your machine for the installation, you need to download and install the Cloud Backup Agent. You can download the installer via the Account Manager.
To know how to download the Cloud Backup Agent, follow the steps below:

  1. Click on My Account at the top of the page.
  2. Ensure that the Account Manager is selected.
  3. Enter your username and password, and click Log In.
  4. In the menu bar, click the Cloud Backup icon.
  5. Click the relevant Cloud Backup you want to set up.
  6. Next, scroll down to the App Download section. Select from the drop-down menu which operating system (OS) your machine or device, in which you are going to install the agent, is using. Click the Download button to the right.

Depending on the file size and your internet connection, you may have to wait a few minutes for the download to complete.

Congratulations, you now know how to download the Agent for your Cloud Backup account.

If you want to know how to install the Backup Agent, click the guide below:

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